Q: Can residents have a television, phone and/or internet in their room?
Q: What are the meal choices?
Q: Are special diets available?
Q: Can residents keep their own family physicians?
Q: Do you offer physiotherapy and rehabilitation services?
Q: When are visiting hours?
Q: Are there rules about vacation and leaves from the Home?
On the day of admission, it is important to bring copies of any Power of Attorney/Statutory Guardian papers, the resident’s Health Card, a copy of their most recent Notice of Assessment from Revenue Canada and a void cheque. If the resident is moving into the home from a community setting you will need to bring all medications and a pharmacy summary of current medications. You will want to bring clothing that is comfortable and machine washable. Generally, a two (2) week supply of clothing is sufficient. You will also want to include enough clothing appropriate for the various seasons and different weather conditions. For a complete list of recommended clothing to bring, click here. You are also asked to bring any specialty toiletries, such as makeup and hair products. People are encouraged to bring items such as pictures, artwork, gifts and other memorabilia to give their room a personal touch. We will ensure that the personal items are appropriate and safe for the room and that any electrical items are approved by the Canadian Standards Association (CSA).
Yes. We cater to a wide variety of special diets, including diabetic, renal, vegetarian and no-pork. Each person’s diet is assessed at the time of admission and quarterly therein. Food intake is monitored at each meal. If there are noticeable changes, a referral to the Dietitian is made and changes are implemented accordingly. If you have a question about our ability to offer a specific diet, please contact the Admissions Coordinator.
Residents are assigned an Attending Physician at the time of admission based on the Home area where the resident will be living. Although it is not mandatory, we encourage residents to take on the Physician provided by the Home to ensure good communication of health information, and to allow for on-site accessibility. Residents may retain their own Family Physician from the community if the Physician is willing to comply with the requirements of the Ministry of Health and Long Term Care (MOHLTC).
The Home welcomes families to visit as often as possible and to stay as long as possible. Guests are a very important part of a resident's life, and we encourage regular visits by relatives and friends. We practice an open hour’s visitation policy with consideration for the comfort and schedules of all residents. It is suggested that visitors who plan to visit after 8:30 p.m. call the Home and advise the Nurse Manager of their plans as the doors are locked after this time.